Customer Service / Support Technician - Web Services
Workplace: Norrköping, Sweden
Expires: September 30, 2025
We are looking for a service-minded, curious about technology, and interested problem solver to join our team. MultiNet is a successful Swedish provider of web-based systems (SaaS). The company is growing, and we are seeking a new team member for our support center in Norrköping.
Main requirements:
- Deliver support for various web services via phone and email
- Daily customer contact and collaboration with all company employees
- Ability to work both in teams and independently
- Good computer skills
- Fluency in Swedish, both spoken and written
Responsibilities:
- Provide customer support for MultiNet's web services through phone and email
- Work closely with customers and company staff as a key team member
Required hard skills:
- Good computer proficiency
- Fluency in Swedish, spoken and written
Recommended hard skills:
- Knowledge of HTML and CSS (not mandatory)
Soft skills:
- Service-mindedness
- Social competence
- Ability to work in groups and individually
- Problem-solving skills
Coding languages:
- HTML
- CSS
Natural languages:
- Swedish (Proficient)
Cultural skills:
- Non-smoking due to allergy consideration
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