IT Consultant in Support and Operations for Government Agency
Workplace: Örnsköldsvik, Sverige
Expires: September 27, 2025
We are looking for solution-oriented and service-minded IT consultants with experience in support and operations for a government agency. The roles vary over time and include positions in IT support and infrastructure operations. As a consultant at Centric, you gain valuable experience working for important societal functions in a stable and secure IT environment.
Main requirements:
  • At least one year documented experience working with Windows environments, Active Directory and Office 365
  • Experience in IT support and/or IT operations, preferably within the public sector
  • Experience in client management and troubleshooting
  • Fluent in Swedish, both spoken and written
Responsibilities:
  • Troubleshooting and handling IT support incidents
  • Operations and maintenance of IT systems and infrastructure
  • Installation, configuration and upgrading of hardware and software
  • Management of user accounts and permissions
  • Documentation of processes and solutions
Required hard skills:
  • Windows environments
  • Active Directory
  • Office 365
  • IT support and/or IT operations
  • Client management and troubleshooting
Recommended hard skills:
  • Experience with ITIL processes
  • Experience working in a security-classified environment
Soft skills:
  • Ability to work independently and structured
  • Service-oriented attitude
  • Good communication skills
Operating systems:
  • Windows
Natural languages:
  • Swedish (Proficient)
Cultural skills:
  • Ability to work in public sector environment
  • Adaptability to varying roles and tasks
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