We are looking for a driven IT Support Technician for our client in Malmö. Join a team where you will handle IT-related issues via phone, email, and ticketing systems. You will solve user IT problems, escalate cases when necessary, follow up on case management, and document solutions to optimize the workflow. This role involves working with various services and closely with your team. We seek someone with genuine IT interest, experience in servicedesk, and strong customer service focus.