IT Technician in Factory Support for a Company in the Defense Sector
Workplace: Linköping, Sverige
Expires: November 14, 2025
Work with advanced IT support in a high-tech environment and help build a new support function at our customer in Linköping. The role involves working primarily on-site in a 24/7 operation with possible shift work and occasional travel.
Main requirements:
  • Minimum 4 years experience in end-user support
  • Strong knowledge of Windows and Linux environments
  • Experience with networks, databases, and storage solutions
  • Experience working with ticketing systems
  • Good communication skills in Swedish and English
  • Strong support focus and enjoys working in a team
Responsibilities:
  • Systematic troubleshooting and ticket management
  • Providing support in Infrastructure, Server environments (Windows/Linux), Database, Network and Storage
  • Participate in setup and operation of a new support structure
  • Documentation and knowledge transfer
  • Participation in shift work (including 3-shift rotation)
Required hard skills:
  • Windows Server environments
  • Linux Server environments
  • Network management
  • Database handling
  • Storage solutions
  • Ticketing systems
Recommended hard skills:
  • Azure
  • Active Directory
  • SCCM
  • ITIL
  • ServiceNow
  • IFS
  • BizTalk
  • Print/Label printing solutions
Soft skills:
  • Good communication skills
  • Team player
  • Strong customer support focus
Operating systems:
  • Windows
  • Linux
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Ability to work in shift system
  • Willingness to travel to other locations
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