Onsite Technician
Workplace: Linköping, Sweden
Expires: August 15, 2025
We are looking for a service-oriented onsite technician to work closely with users and contribute to a stable IT environment in a technically advanced organization within the defense industry in Linköping. The role requires full-time physical presence at the client's office and involves user support and ensuring smooth IT operations onsite.
Main requirements:
  • Previous experience in similar IT support roles
  • Good technical understanding and ability to prioritize in a changing work environment
  • Service-oriented and solution-focused approach
  • Ability to work independently and collaboratively
  • Proficiency in Swedish and English, both spoken and written
  • Valid B-driving license
  • Security clearance according to the Security Protection Act
  • Certain citizenship requirements depending on task nature
Responsibilities:
  • Support users onsite when remote support is insufficient
  • Install and deliver computers, phones, and other client-related IT equipment
  • Handle VIP cases and urgent needs with high professionalism
  • Document in ticketing systems and knowledge bases
  • Troubleshoot and resolve technical problems
  • Contribute during major outages and security incidents
  • Provide support for printers and conference equipment
  • Ensure high quality in local onsite support delivery
Required hard skills:
  • IT support experience
  • Technical troubleshooting
  • Documentation skills
  • Knowledge of client IT equipment installation and maintenance
Recommended hard skills:
  • Experience from larger organizations with complex IT environments
Soft skills:
  • Service-oriented mindset
  • Responsiveness
  • Professionalism
  • Pedagogical skills
  • Responsibility and initiative-taking
  • Collaboration skills
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Working in a secure and regulated environment requiring security clearance
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