Helpdesk Technician / Support Technician
Workplace: Stockholm, Sverige
Expires: January 17, 2026
Join IT-Bemanning Sverige AB as a Helpdesk Technician to provide high-quality IT support and grow your career in a people-centered, engaging workplace. You will be the first contact point for users with IT-related questions, handling troubleshooting, case management, Active Directory administration, and support for Microsoft applications.
Main requirements:
- Experience working in a service desk or technical customer service environment
- Proficient in both Swedish and English, spoken and written
- Good knowledge of Windows 10 and basic computer troubleshooting
- Experience with Active Directory administration
- Familiarity with Microsoft 365 applications
- Ability to document clearly and structurally
Responsibilities:
- Act as a primary contact point for users with IT-related inquiries
- Troubleshoot technical issues
- Manage support cases efficiently
- Administer Active Directory
- Support Microsoft 365 applications
Required hard skills:
- Windows 10 troubleshooting
- Active Directory administration
- Microsoft 365 application support
- Documentation skills
Recommended hard skills:
- Knowledge of ITIL processes
Soft skills:
- Social and communicative skills
- Collaborative mindset
- Ambitious and solution-oriented attitude
- Service-oriented and professional demeanor
Operating systems:
- Windows 10
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Customer service orientation
- Team collaboration
Apply for this job
You might also like:
- Senior Fullstack Agile Software Engineer
- Head of the Management and Coordination Section at Must, Swedish Armed Forces
- Advanced Visualization Specialist
- Operations Technician at Coromatic
- IT Architect T&E Cyber
- Backend Developer
- IT Support Technician at Kassacentralen i Skåne AB
- Engagerad supporttekniker som bidrar till god service och stöd till vården
- Engineer Product Data
- Windows Server Engineer