Job openings for Helpdesk Technician / Support Technician
Provide first line IT support as the initial contact for users within a public sector organization, handling IT-related issues, requests, and providing excellent customer service.
As a servicedesk employee, you will primarily provide user support and service to customers regarding all types of troubleshooting or account management. You will also support customers related to the hardware used in combination with the company's system solutions. You will have the phone and incident management system as your main work tools and you will continuously answer incoming cases. Common incoming calls include troubleshooting network equipment, account management, and simpler technical questions.
Join Hällefors municipality as an IT support technician in a temporary full-time role from August 15, 2025 to August 7, 2026. Work within a small, driven IT team supporting municipal IT systems including telephony, networks, office programs, and journal systems in a complex, security-focused environment with modern cloud services. Enjoy benefits such as wellness allowances, personal mentorship, internal training, possible housing support, and up to 49% remote work.
We are looking for a service-oriented onsite technician to work closely with users and contribute to a stable IT environment in a technically advanced organization within the defense industry in Linköping. The role requires full-time physical presence at the client's office and involves user support and ensuring smooth IT operations onsite.
We are looking for an all-around Onsite Technician with a strong focus on hardware to provide exceptional IT support on-site. The role involves troubleshooting, hardware and software installation, and collaboration with global and local teams to improve customer outcomes.
Centric is seeking a dedicated IT support technician with a strong interest in IT and service for a public sector client in Gothenburg. This is a full-time position starting as soon as the right candidate is found. As a consultant at Centric, you receive secure employment and the opportunity to gain valuable experience in an exciting environment that prioritizes your development.
Part-time IT Support position at Avincis Aviation in Umeå, suitable for students with IT interest and knowledge. The role involves assisting with both first and second line IT issues, supporting technicians, documenting cases, and troubleshooting applications and systems.
We are seeking a highly motivated technician to contribute to our client's ongoing growth with a creative and positive work environment. The position starts as a consulting assignment with the intention to transition into a permanent role with the client. As a consultant at Centric, you gain valuable professional experience supported by your consultant manager to develop your career.
Seeking an IT enthusiast who loves technology and service. The role involves supporting customers via phone and email, troubleshooting technical issues, and working with various IT systems and hardware. Previous helpdesk experience is a plus but not required. Fluency in Swedish and English is mandatory.
We are looking for junior IT support technicians focused on first-line support in a friendly helpdesk environment in Malmö. The role requires communication skills, problem-solving abilities, and a genuine interest in IT and technology. Experience in 1st line support and knowledge of Active Directory, Windows 7/10, basic networking (TCP/IP, DNS, DHCP), troubleshooting, ticket management, and mobile devices are valued. The position involves handling customer cases via phone, chat, and email with high quality and service level in a dynamic environment. Fluent Swedish and English are required.
The role involves working in a servicedesk team at Orange Cyberdefense to handle incoming customer issues, coordinate daily activities, and support cybersecurity operations. The position requires shift work and focuses on delivering high-quality customer service within a dynamic and challenger culture.
IT Support Technician role providing helpdesk and onsite technical support with focus on healthcare systems, IT, and telephony. The role involves troubleshooting, user support, installation and configuration of systems, mainly on-site in Eskilstuna or Nyköping, Sweden.
A social and driven IT technician fluent in both Finnish and Swedish is sought for a full-time permanent position in Solna. The job involves varying tasks requiring engagement, initiative, and a high sense of responsibility, focusing on troubleshooting at both 1st and 2nd line levels in a broad environment. The role includes user support primarily via phone and email, and occasionally on-site, handling IT-related inquiries regarding computers, equipment, phones, printers, and software. Tools used include Servicedesk Plus for ticket management, Quick Assist for remote desktop support, Active Directory (including Azure and Office 365) for account and group management, and ASG-Remote for server remote control. The employer offers secure employment, valuable work experience, ongoing support for development, and opportunities for career advancement along with qualified training and certifications.
Seeking a motivated individual driven by new challenges and problem solving to help customers become more competitive by delivering the right telecom and IT solutions at Team8. The role involves handling customer service cases via email, ticketing (Zendesk), and phone, managing subscriptions, providing technical support, and some telephony system deployment.
An entry-level IT support technician position in a dynamic and supportive environment, focusing on helping users with technical solutions and developing technical skills.
Are you ready to take the next step in your IT Support career? Together with our client, we are now seeking engaged and technically skilled problem solvers with a strong service mindset. As part of our client's Service Desk team, you will handle cases responsible for both client management and technical support. You will have the opportunity to make a difference in a role where you contribute to improving and developing care every day.
An engaging role as an onsite technician providing IT support and maintenance for hardware and software, with direct user contact in Gothenburg.
Join itm8, a leading Nordic digital transformation powerhouse formed by 14 IT companies. We seek a Service Desk Analyst who thrives in dynamic environments and enjoys solving technical challenges collaboratively. The role involves handling incoming IT support requests via ticketing systems, phone, and email, resolving technical issues, prioritizing and escalating tickets, maintaining documentation, and following up to ensure proper closure. We aim for fast, efficient service with high customer satisfaction. The position offers opportunities to develop technical and communication skills to meet high standards and customer demands within a year. Our servicedesk team values clear goals, personal responsibility, and a supportive environment with occasional remote work and social activities like gaming, ping pong, football, gym, and walks by the water. Candidates should have technical education or equivalent IT experience, preferably in servicedesk roles. Key attributes include strong service orientation, empathy, effective communication, patience, stress management, analytical and creative problem-solving, flexibility, and teamwork. itm8 is a top managed IT services provider across the Nordics, with over 1800 specialists and presence in Denmark, Sweden, the Philippines, and the Czech Republic. We value diversity and encourage applicants from all backgrounds who share our passion for technology and customer relations.
We are looking for someone passionate about IT and solving IT-related problems with previous support experience. You will provide top-notch service in a communicative role, working with a team to handle IT issues via phone, email, and ticketing systems, escalating when needed, following up, and documenting solutions. You have a strong IT interest, possibly having built your own computer or enjoy troubleshooting devices. You thrive in a high-performance team, are motivated to improve cutting-edge technical solutions, interested in network and cybersecurity, and understand complex systems and vulnerabilities. Fluent in both Swedish and English is required.
A role for IT support professionals to work in structured public sector environments, providing user support, problem-solving, and system administration with professional onboarding and colleague support.
Provide IT support to users during refinery shutdown periods, focusing on Windows 10/11, Microsoft 365, and hardware support including PCs, printers, and telephony. Participate and lead coordination activities related to IT in the refinery shutdown area, ensuring smooth IT operations as part of a three-person team.
We are seeking a Danish-speaking IT Support Technician passionate about IT and helping others solve technical problems. Join a knowledgeable and friendly servicedesk in a forward-thinking company, providing support in a modern IT environment.
Join Payified AB, a fast-growing fintech company offering the innovative software Betalkontroll to ensure secure and accurate payments. As Onboarding & Technical Support, you will work closely with customers during onboarding, managing technical integration, configuration, and training. Provide top-class ongoing support and collaborate with the development team to influence product improvements. This is a full-time position based in central Gamla Stan, Sweden, with direct employment by Payified. The recruitment process includes a self-assessment soft skills test facilitated by Clevry.
Seeking driven IT Support Technicians to join a friendly team in Östersund. Ideal for those passionate about technology, motivated, and eager to develop. Main tasks involve user support, troubleshooting hardware and software, account management, and working with ticketing systems, primarily serving public authorities and municipalities.
An on-site technician role involving troubleshooting, organizing work independently, and supporting users at their location with complex IT issues beyond helpdesk resolution.